PREFACE
As a result of constant changes caused by globalisation, emerging technologies and shorter product life-cycles, knowledge and innovation have already become the main competitive advantages of many companies. Especially European small and medium-sized enterprises (SME) are highly dependent on the ability to identify changes in their global economic environment quickly and respond to these changes with suitable solutions. Since the EU aims to become the most competitive and dynamic knowledgebased market in the world by 2010, this effect is even expected to multiply.

European ICS Guideline